also called: technical diligence, operational due diligence
These providers examine the parts of a business that financial diligence cannot see. Technology diligence looks at whether the systems can support the combined business or need replacing at material cost. Cybersecurity diligence looks for breaches that have already happened. Environmental diligence matters wherever a business has touched the ground or handled anything regulated, and liability can attach to a buyer long after closing. Insurance and benefits diligence often finds the target underinsured, or finds a benefits liability nobody scheduled.
Human capital diligence is the most underrated of the group. Which people actually hold the customer relationships, and are any of them planning to leave with the seller, is a question that decides whether you bought a business or a customer list with a countdown on it.
Selectively, driven by what the business actually is. Every deal does not need every specialist, and buying the full suite indiscriminately is how diligence budgets get spent on the wrong risks.
Fixed fee per workstream is common. Scope each to the specific risk you have identified rather than commissioning a general review.
Deciding the diligence scope by budget rather than by risk, and discovering afterward that the one workstream cut was the one that mattered.
Not legal diligence, which counsel runs, and not a quality of earnings review.
The Institute accepts no payment from any advisor, takes no fee tied to any transaction, and does not place or refer professionals for compensation. This entry describes a role, not a recommendation of any firm.